Great Service!
- Keith
- Award Winner 6
- Posts: 6479
- Joined: Mon Sep 02, 2013 3:55 pm
- Name: Keith
- Location: Lower Sackville, NS
Great Service!
Have to give credit where credit is due. Possibly the best customer service I've had in a long time!
Placed a order for pick up on Monday, drove out a few hours later and it is ready. So pick up and pay for the order, talked for a bit and went on my way. So I get home and like a child on Christmas, I have to tear it all out and check it out. (Honestly I was excited to smell the hops haha)
So the yeast isn't there. Shot Dave an email asking him if it was on his floor and sure enough it fell out the bag. Was planning on running back in Thursday, however the next thing I know he says he is going to drop it off to me.
Weds afternoon I think Dave stopped by to drop off the yeast. Unfortunately the wife answered the door and she didn't tell me until after you were gone. Other wise would of invited you in for a pint.
All in all just wanted to say Thanks for the great customer service!
Placed a order for pick up on Monday, drove out a few hours later and it is ready. So pick up and pay for the order, talked for a bit and went on my way. So I get home and like a child on Christmas, I have to tear it all out and check it out. (Honestly I was excited to smell the hops haha)
So the yeast isn't there. Shot Dave an email asking him if it was on his floor and sure enough it fell out the bag. Was planning on running back in Thursday, however the next thing I know he says he is going to drop it off to me.
Weds afternoon I think Dave stopped by to drop off the yeast. Unfortunately the wife answered the door and she didn't tell me until after you were gone. Other wise would of invited you in for a pint.
All in all just wanted to say Thanks for the great customer service!
Brewer, Owner & Operator @ Ol' Biddy's Brew House
- jacinthebox
- Award Winner 16
- Posts: 3047
- Joined: Tue Oct 16, 2012 12:44 pm
- Name: Justin
- Location: Hubley
- Contact:
Re: Great Service!
Just gotta say...dave continuously goes above and beyond the call of duty...
Thanks again for helping me with another frustrating challenge...
Everwood has given me the best customer service of any retailer that I've ever done business with...thanks again Dave.
Thanks again for helping me with another frustrating challenge...
Everwood has given me the best customer service of any retailer that I've ever done business with...thanks again Dave.
Brathair Brewing
Brew Hard...Stay Humble
Brew Hard...Stay Humble
- bluenose
- Verified User
- Posts: 1984
- Joined: Tue Dec 20, 2011 8:49 pm
- Location: New Glasgow
- GillettBreweryCnslt
- Vendor
- Posts: 1935
- Joined: Thu Nov 11, 2010 11:24 am
- Name: David Gillett
- Location: Hammonds Plains
- Contact:
Re: Great Service!
Awww, thanks guys, you make me blush.
Just doing what I love to do (and all the beer you all bring me doesn't hurt either!)
- Keith
- Award Winner 6
- Posts: 6479
- Joined: Mon Sep 02, 2013 3:55 pm
- Name: Keith
- Location: Lower Sackville, NS
Re: Great Service!
I bet you all those beers we bring hurt your head the next day.EverwoodAveBrewShop wrote: Just doing what I love to do (and all the beer you all bring me doesn't hurt either!)
Brewer, Owner & Operator @ Ol' Biddy's Brew House
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- Verified User
- Posts: 12
- Joined: Sun Feb 16, 2014 12:55 pm
- Name: Jacob Godin
Re: Great Service!
Going to have to add to this! Went to Dave's shop for the first time last weekend, and was super-impressed.
He was in the middle of redoing his basement to move the shop, and still took about an hour to help me out with my keezer build. Really excellent service, professional, knowledgeable, and friendly!
Thanks again Dave, you'll see me back!
PS have any of these guys in? https://www.everwoodavebrewshop.com/pro ... h-outlets/" onclick="window.open(this.href);return false;
He was in the middle of redoing his basement to move the shop, and still took about an hour to help me out with my keezer build. Really excellent service, professional, knowledgeable, and friendly!
Thanks again Dave, you'll see me back!
PS have any of these guys in? https://www.everwoodavebrewshop.com/pro ... h-outlets/" onclick="window.open(this.href);return false;
- GillettBreweryCnslt
- Vendor
- Posts: 1935
- Joined: Thu Nov 11, 2010 11:24 am
- Name: David Gillett
- Location: Hammonds Plains
- Contact:
Re: Great Service!
Yup, I have about 20 of those around at the moment. Thanks!
Dave
Dave
-
- Verified User
- Posts: 27
- Joined: Fri May 10, 2013 12:36 pm
- Name: Marcel
Re: Great Service!
if only we had a everwood brew shop in moncton NB haha it would make life easier!
- jtmwhyte
- Verified User
- Posts: 1934
- Joined: Thu Feb 16, 2012 8:21 pm
- Name: Trevor Whyte
Re: Great Service!
you have Canada Post...marceleb19 wrote:if only we had a everwood brew shop in moncton NB haha it would make life easier!
Nova Prime Taproom
Tap 1: Festa Brew Scotch Ale
Tap 2:
"Fill with mingled cream and amber,
I will drain that glass again.
Such hilarious visions clamber
Through the chamber of my brain -
Quaintest thoughts - queerist fancies
Come to life and fade away;
What care I how time advances?
I am drinking ale today." ~ Poe
Tap 1: Festa Brew Scotch Ale
Tap 2:
"Fill with mingled cream and amber,
I will drain that glass again.
Such hilarious visions clamber
Through the chamber of my brain -
Quaintest thoughts - queerist fancies
Come to life and fade away;
What care I how time advances?
I am drinking ale today." ~ Poe
- canuck
- Award Winner 6
- Posts: 1960
- Joined: Wed Mar 07, 2012 11:54 am
- Name: Shane
- Location: Quispamsis, NB
- Contact:
Re: Great Service!
^ Yep, exactly. I'm from Quispamsis and order from Dave all the time........place the order on one day and receive it the next day.
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